Customer Self-Help

Time To Leave DDR4

Customer Self-Help

Adding nVMe Boot Support for 2012-2017 Dells

Customer Self-Help

iCue Sensor Configuration

By default my systems follow the GPU as it is the hottest running component by far for gamers. Should you encounter a CPU-only workload, you can change the cooling sensor from GPU to CPU.

Click the iCue icon in the bottom right hand corner of the screen near the clock as pictured below, then follow the video to change the sensor.

BEWARE: I set the sensor to follow the GPU because the system doesn’t get enough cooling when following the CPU while gaming. Changing the sensor to CPU is only good for non-gaming workloads and will cause overheating in games!

If you are a gamer, you should leave it on GPU!

Customer Self-Help

macOS Monterey for Unsupported Macs

2012, 2013, and 2014 macs easily run Monterey with OpenCore. I also offer this as service, just submit a ticket.

Customer Self-Help Deals

Microsoft Office Lifetime License for $50

Typically $349 for a forever license, this is significantly cheaper at $50. Compared to Office 365 subscription which is for 5 devices is $99/year or $69/year for 1 device, this is a much better deal.

Microsoft Office Professional 2021 for Windows: Lifetime License

Customer Self-Help

Ryzen Curve Optimizer Tuning

WARNING: This guide does not cover stability or benchmark testing which must be done before and after this process to establish score improvements and stability.

  1. Upgrade motherboard BIOS to latest version
  2. Enable XMP and match FCLK to 1/2 of MCLK
    4000 = 2000 3800 = 1900 3600 = 1800
  3. Enable Precision Boost Overdrive, set limits to Disabled
  4. Enable Clock Override, set to 200MHz
  5. Save and exit BIOS. Boot to Windows.
  6. If your cooling setup follows the GPU, temporarily set it to follow CPU
  7. Download and Run Project Hydra
  8. Click Diagnostic, this will take up to 4 hours or more. Do not use the computer beyond web browsing during this time.
  9. Upon completion, review the final report in the Log, note the values, go back to BIOS Precision Boost menu, then set the Curve Optimizer to Per Core and configure the voltages. Try FAST, if you have any stability issues reduce to MID. If stability issues persist set to SAFE. If the value is negative, use negative on that core. If the value is positive, use positive on that core.

    Below is an example report of my 5600X which is running 4.85GHz on stock voltage.
    Do NOT use these settings, every CPU is different, they are listed for example purposes only:

(If you do not plan to use HYDRA)
C01 SAFE CO: -5 MID CO: -6 FAST CO: -7
C02 SAFE CO: -9 MID CO: -11 FAST CO: -14
C03 SAFE CO: -17 MID CO: -20 FAST CO: -25
C04 SAFE CO: -18 MID CO: -22 FAST CO: -28
C06 SAFE CO: -13 MID CO: -16 FAST CO: -20

Customer Self-Help

Blank screen with RTX 3000 Series GPU

RTX 3060 and RTX 3080 Ti are most typically affected by this issue, however it can affect any RTX 3000 series GPU.

The GPU needs to be updated: download and run the NVIDIA GPU Firmware Update Tool for DisplayID

If the GPU is a eVGA product, download, install, and run the eVGA Precision software to update the GPU firmware as well.

Other brands should be checked on their manufacturer website for vBIOS updates as well.

Customer Self-Help

Microsoft has a hidden anti-ransomware feature in Windows 10 that you can enable

It’s as simple as searching up ‘ransomware protection’ in the start menu, and ticking the box for ‘controlled folder access’, which doesn’t seem to be enabled by default as you’d expect. It’s an aggressive defense feature that stops ‘unfriendly applications’ from making changes to your files, folders, and memory.

Customer Self-Help

Helpful apps for gamers

  • Beware of using monitoring apps such as HwInfo listed below and others such as SideBar when using NZXT CAM or Corsair iCue water cooling software as it can occupy or interfere with the sensors and prevent your system from being cooled properly. NZXT and Corsair have their own app monitoring features and you should stick to them.
  • HWInfo Download
  • FrameView Download
  • CPU-Z Download
  • GPU-Z Download

Customer Self-Help

Top 5 Build Mistakes

  1. Thermally Constrained Case
    • Beware: Most cases are bad, cook your components to a crisp and will cause crashing.
    • Don’t consider cases that don’t have an open mesh front panel.
    • If it looks thermally constrained, it is.
    • If you’re stuck with a thermally constrained case like almost any NZXT, I can modify your front panel and get your thermals in check, just submit a ticket or text.
    • The Phanteks P300A is an excellent choice for around $50
    • The Corsair 4000D High Airflow is an excellent choice for around $70
  2. Inadequate CPU Cooler
    • Gone are the days that the included heatsink is adequate. Don’t even plan to use it.
    • Don’t consider CPU air coolers. Due to increasingly hot neighboring components, even the best ones struggle and heat soak the rest of your components.
    • Budget $100-$150 for a good AIO.
    • An excellent value is the Arctic Liquid Freezer series.
    • An excellent value with RGB is the Corsair Capellix series.
  3. Inadequate Case Fans
    • Included case fan(s) are not sufficient for gaming rigs.
    • Beware: RGB fans average about 50% or less airflow than their non-RGB versions, and should be avoided entirely.
      • The only high performance RGB fans on the market are the ones that come included on the Corsair RGB AIOs and NZXT AER RGB 2 fans.
        • The NZXT are black-bladed and the RGB effect is a little dull whereas corsair are frosted so the RGB effect looks a lot cooler when the fan is lit up. I would only get NZXT if you have a Kraken AIO.
    • Budget $80-100 for intake and exhaust fans, or $40-50 for exhaust fans if buying an AIO, as that will serve for your intake fans, reducing your fan budget.
    • The Corsair ML Pro series are an excellent choice, with 75CFM on the 120MM version and nearly 100CFM on the 140MM version, and magnetic levitation bearing tech.
      • Avoid the ML PRO RGB variants as they have only half the airflow.
  4. Improperly Wired GPU
    • Your power supply includes at least two PCIE power cables.
    • Use one entire cable for each power connector on your GPU.
    • Do not use the pigtail connector on each PCIE power cable.
  5. Improperly Installed M.2 SSD
    • Your motherboard includes the standoffs and screws needed to fasten your M.2 style SSD(s) to the board in the original box. The standoffs and/or screws usually do not come affixed to the board.
    • Don’t remove the SSD stand-off and use it as a way to fasten it to the board. This is the #1 mistake I’ve seen this past year and can cause the board, SSD, or both to short out.
    • The SSD must also have a heatsink attached! If your board didn’t include one then buy one.
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