REQUIRED: Provide a complete list of parts you used for your build with your ticket submission


You can find this information in your email if you are the original purchaser






IF YOU DO NOT KNOW THE SPECS
Please download, install, and run Speccy 🔒
Click File then Publish Snapshot & copy the link displayed with your ticket submission

REQUIRED: Provide the PC Part Picker link you’re interested in from the Builds page with your ticket submission

Or provide a Budget & Intended Resolution / Intended Use, Mr. Robot will config catered to your specific needs


Resolution & Budget Legend
2k = 1080p = $       600-$1,000
3k = 1440p = $1,000-$2,000
4k = 2160p = $2,000-$5,000

Non-Gaming Budget Legend
$       600-$10,000

REQUIRED: Provide the model, SN, serial, or service tag / ST with your ticket submission


Asus, Apple, Alienware, Dell, HP, or Lenovo?
Run the pre-boot diagnostics & provide the results


HOW TO LAUNCH PRE-BOOT DIAGNOSTICS
Asus:       Power, press Esc, then F7, diagnostics
AW/Dell: Power, press F12, diagnostics
Apple:     Power, hold D, connect Wi-Fi, agree
HP:           Power, press Esc, diagnostics
Lenovo:  Power, press Enter, diagnostics
                                                   -or-
                   Novo button / pinhole, diagnostics