Build

REQUIRED:
Provide desired config from Builds
Consultation required

RESOLUTION & BUDGET LEGEND
2k = 1080p = $   600-$1,250            
3k = 1440p = $1,250-$1,750          
4k = 2160p = $1,750-$3,000+

Built

REQUIRED:
Provide complete list of parts used
Check order email(s) for info

Create list & provide link

IF YOU DO NOT KNOW THE SPECS
Download, install, & run Speccy ðŸ”’
Click File > Publish Snapshot & copy URL to ticket

Prebuilt

REQUIRED:
Provide brand & serial / service tag
Run diagnostic, provide result

HOW TO IDENTIFY THE SYSTEM & LAUNCH PRE-BOOT DIAGNOSTIC

For identification assistance, click 🆔by the appropriate brand below.

🆔
Acer:
Power, press F12, diagnostics

🆔
Asus:
Power, press Esc, F7, diagnostics

🆔

Alienware / Dell:
Power, press F12, diagnostics

🆔

Apple:
Power, hold D, connect Wi-Fi, agree

🆔

HP:
Power, press Esc, diagnostics

🆔

Lenovo:
Power, press Enter, diagnostics
-or-
Novo button / pinhole ◘, diagnostics

IF THE SYSTEM DOES NOT POWER ON OR DISPLAYS A BLANK SCREEN






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