Build
Build
Get a custom build
HOW TO AVOID OVER SPENDING ON PARTS
HOW TO AVOID OVER SPENDING ON PARTS
Resolution & Budget Legend
2K / FHD / 1080P = $1.6K-TO-$1.2K
3K / QHD / 1440P = $1.2K-TO-$1.7K
4K / UHD / 2160P = $1.7K-TO-$3K+
Built
Built
Have a custom built
HOW TO IDENTIFY A SYSTEM WITH UNKNOWN PARTS
HOW TO IDENTIFY A SYSTEM WITH UNKNOWN PARTS
Method #1: PC Part Picker
1. 👆🏻PC Part Picker Button
2.👆🏻Add parts to list
3.👆🏻Copy & Paste URL on ticket below (scroll⏬)
Example:
-OR-
Method #2: Speccy
Download & run Speccy 🔒
With Speccy running, choose:
1. 👆🏻File
2.👆🏻Publish Snapshot
3.👆🏻Copy & Paste URL on ticket below (scroll ⏬)
Example:
-OR-
Method #3: Order email
Find specs in the order email received when you purchased the computer
1. 👆🏻Login to email
2.👆🏻Find your PC purchase
3.👆🏻Copy & Paste specs from email on ticket below (scroll ⏬)
Prebuilt
Prebuilt
Have a branded prebuilt
HOW TO IDENTIFY & LAUNCH PRE-BOOT DIAGNOSTICS
HOW TO IDENTIFY & LAUNCH PRE-BOOT DIAGNOSTICS
If you have a prebuilt desktop that is NOT a brand listed below, follow identification instructions for Built.
Click 🆔 for identification assistance
Acer 🆔
Power, F12, diagnostics
Asus 🆔
Power, Esc, F7, diagnostics
Alienware / Dell 🆔
Power, F12, diagnostics
Apple 🆔
Power, hold D, connect Wi-Fi, agree
HP 🆔
Power, Esc, diagnostics
Lenovo 🆔
Power, Enter, diagnostics
-or-
Novo button / pinhole ◘, diagnostics
⚠️ IF THE SYSTEM DOES NOT TURN ON OR DISPLAYS A BLANK SCREEN
⚠️ IF THE SYSTEM DOES NOT TURN ON OR DISPLAYS A BLANK SCREEN
Desktops (power) ⚡
Desktops (display) 🖥️
Common Issues
🔌Make sure the display is connected to GPU, not the motherboard.
💡Test each memory module currently installed, individually.
⚠️Still blank? Remove the GPU & test using iGPU. (motherboard)