Build

Get a custom build

HOW TO AVOID OVER SPENDING ON PARTS

Resolution & Budget Legend
2K / FHD / 1080P = $1.6K-TO-$1.2K
3K / QHD / 1440P  $1.2K-TO-$1.7K
4K / UHD / 2160P = $1.7K-TO-$3K+

Built

Have a custom built

CREATE & COPY LINK

HOW TO IDENTIFY A SYSTEM WITH UNKNOWN PARTS

Method #1: PC Part Picker

1. 👆🏻PC Part Picker Button

2.👆🏻Add parts to list

3.👆🏻Copy & Paste URL on ticket below (scroll⏬)

Example:



-OR-

Method #2: Speccy
Download & run Speccy 🔒

With Speccy running, choose:

1. 👆🏻File

2.👆🏻Publish Snapshot

3.👆🏻Copy & Paste URL on ticket below (scroll ⏬)

Example:



-OR-

Method #3: Order email
Find specs in the order email received when you purchased the computer

1. 👆🏻Login to email

2.👆🏻Find your PC purchase

3.👆🏻Copy & Paste specs from email on ticket below (scroll ⏬)

Prebuilt

Have a branded prebuilt

HOW TO IDENTIFY & LAUNCH PRE-BOOT DIAGNOSTICS

If you have a prebuilt desktop that is NOT a brand listed below, follow identification instructions for Built.

Click 🆔 for identification assistance

Acer 🆔
Power, F12, diagnostics

Asus 🆔
Power, Esc, F7, diagnostics

Alienware / Dell
🆔
Power, F12, diagnostics

Apple 🆔

Power, hold D, connect Wi-Fi, agree

HP 🆔

Power, Esc, diagnostics

Lenovo 🆔

Power, Enter, diagnostics
-or-
Novo button / pinhole ◘, diagnostics

⚠️ IF THE SYSTEM DOES NOT TURN ON OR DISPLAYS A BLANK SCREEN

Desktops (power) ⚡

Desktops (display) 🖥️

Common Issues

🔌Make sure the display is connected to GPU, not the motherboard.

💡Test each memory module currently installed, individually.

⚠️Still blank? Remove the GPU & test using iGPU. (motherboard)

GPU Firmware Updates

🛑NOTE: Intel KF, F, & AMD Ryzen CPUs (AM4 non-G) do NOT have iGPU & require a spare GPU to test or update non-working GPUs firmware

Laptops


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