Alienware Can’t Get It Right – R15 2023 Pre-Built Gaming PC Review

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Scumbag ASUS: Overvolting CPUs & Screwing the Customer

ASUS’ actions relating to the Exploding Ryzen CPU debacle are disgraceful and abrasive to the trust that the brand has earned. ASUS has demonstrated clearly it wishes to not only avoid supporting users, but actively engineers ways to abandon them. ASUS’ updates haven’t even fixed the problems, yet they posture as if they have while simultaneously suggesting that users ‘just run defaults’ on their $700 motherboards, as if that makes any sense whatsoever. So, to accommodate ASUS’ request, we ran defaults and re-benchmarked the Ryzen 7000 series. It sucks. Big surprise. They also don’t support their own BIOSes for the ASUS ROG boards.

The Truth About AMD’s CPU Failures

This is our Failure Analysis report of the AMD Ryzen 7800X3D CPUs that exploded on our test benches — some as a result of over-current, some as a result of degradation leading to failure.

We worked with an external Failure Analysis Lab to evaluate the result of AMD 7800X3D CPUs getting too much voltage (VSOC especially) and likely too much current, especially in scenarios where ASUS OCP fails to do anything useful.

This complements our prior Root Cause Analysis we performed in part 1, linked below, and uses a scanning electron microscope, C-mode scanning acoustic microscopy, and more to investigate a burned CPU that came out of an ASUS board.

The biggest problem with gaming laptops

This new concept design takes all the guts of the laptop and builds it into a secondary hinge on the back.

While it probably won’t become a real thing due to Capitalist agendas, this is a step in the right direction.

This gives the screen a floating hinge in the style of the Surface Studio or an iPad Pro with Magic Keyboard — and, in theory, this also allows for improved cooling without the vents being blocked by the desk.

Full article: https://www.digitaltrends.com/computing/compal-veneo-concept-shows-ingenius-design/

Frore Systems AirJet: The Future of Cooling

During CES 2023 Gordon got a demo of AirJet – a potentially revolutionary solid state active cooling system for tech like laptops. In this video Gordon gets a tour of the labs at Frore Systems and follows up with Seshu Madhavapeddy, the Founder and CEO, about some of the biggest questions people had concerning this technology. He also gets to check out how the AirJet is tested for things like dust and reliability.

$6600 Nightmare Prebuilt Gaming PC – Corsair & Origin Genesis Review

In this review, we’re benchmarking the Origin Genesis ~$6000 pre-built gaming computer with full custom loop water cooling. Origin is owned by Corsair, and the pre-built we’re reviewing uses a mixture of Corsair components with boards from other brands. Its main problems include incorrect CPU configuration that costs over 20% of the native performance, bad fan speed configuration, bad custom paint job, and more. On the upside, the cable management is very impressive — we’ll have a separate tear-down showing some of that.

Are Best Buy computers defects?

  • Many of the ASUS and MSI models sold there are specifically ineligible for warranty extension.
  • Apple, Acer, HP, Dell / Alienware, Lenovo, and LG on the other hand do offer extended warranties.
  • If the manufacturer of the system won’t offer to extend the warranty on it then you shouldn’t buy it.
  • Gaming laptops typically fail or have issues within year 2 and year 3 of ownership so the included 1 year warranty is usually useless.

ASUS Premium Care is not compatible with refurbished, open box, international, or products purchased from Best Buy. 

ASUS Premium Care Terms

MSI Care applies to laptops, desktops, all-in-one pcs, and monitors only. Not all services are available in all countries. Regional and product eligibility applies. Best Buy purchases are not eligible.

MSI Care Terms

Avoid These PC Build Mistakes

There are a LOT of ways to mess up a gaming PC build . Here are the worst ones that I’ve come across over the years.

Blank screen with RTX 4080 & 4090 GPU

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To ensure compatibility with certain UEFI SBIOSes, an update to the NVIDIA GPU firmware may be required. Without the update, graphics cards in certain motherboards that are in UEFI mode could experience blank screens on boot until the OS loads.  This update should only be applied if blank screens are occurring on boot.

The NVIDIA GPU Firmware Update Tool will detect whether the firmware update is needed, and if needed, will give the user the option to update it.

If you are currently experiencing a blank screen, please try one of the following workarounds in order to run the tool:

  • Ensure you are using the latest SBIOS from your motherboard vendor
  • Change boot mode from UEFI to Legacy/CSM
  • Boot using an alternate graphics source (secondary card or integrated graphics)
  • After powering on your system, wait for your operating system to load with the graphics driver installed

Once you have the tool downloaded, please run the tool and follow the on-screen instructions.  Ensure all apps are closed before running the tool and make sure no OS updates are pending in the background.  This tool can be used with Founders Edition as well as partner cards.

Source: https://nvidia.custhelp.com/app/answers/detail/a_id/5411/~/nvidia-gpu-uefi-firmware-update-tool

Pure Incompetence: $5,000 Pre-Built Gaming PC Filled with Mistakes (Skytech Mark 9)

We’re hugely disappointed in Skytech for not only dropping the ball, but also failing to recognize what went wrong when the answer was right in their faces. Skytech has done well in the past, but after this experience, it’s clear that the company needs some more SOPs and quality control internally for their staff. This was a $5,000 computer after shipping, making it one of the most expensive we’ve ever reviewed, and it’s arguably worse even than Alienware’s R13 efforts. The Skytech Mark 9 had backwards fans, was tested with the fans installed that way at the production line, has a bent cooler, some bloatware, and other issues. XMP isn’t even on and BIOS isn’t configured right.
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